Name: Jane Smith Address: 123 Main Street, Anytown, USA Phone: (123) 456-7890 Email: jane.smith@jianli1.com
Objective: To obtain a position in the hospitality industry where I can utilize my skills and experience to provide excellent customer service and contribute to the success of the organization.
Education: Bachelor of Science in Hospitality Management, XYZ University, Anytown, USA Graduated May 20XX
Skills:
Strong communication and interpersonal skills
Ability to work in a fast-paced environment
Excellent customer service skills
Proficient in Microsoft Office and hotel management software
Knowledge of hotel operations, including front desk, housekeeping, and food and beverage
Experience:
Front Desk Agent, ABC Hotel, Anytown, USA June 20XX – Present
Greet guests and check them in/out of the hotel
Answer phone calls and respond to guest inquiries
Handle cash and credit card transactions
Assist with room reservations and changes
Provide information about hotel amenities and local attractions
Housekeeping Supervisor, DEF Resort, Anytown, USA May 20XX – June 20XX
Supervised a team of housekeepers to ensure guest rooms were cleaned and maintained to the highest standards
Conducted room inspections to ensure quality control
Ordered and maintained inventory of cleaning supplies and equipment
Trained new housekeeping staff
Food and Beverage Server, GHI Restaurant, Anytown, USA September 20XX – May 20XX
Greeted guests and took food and drink orders
Served food and drinks to guests in a timely and professional manner
Maintained a clean and organized dining area
Handled cash and credit card transactions
Certifications:
Certified Hospitality Supervisor (CHS)
ServSafe Food Handler Certification
References: Available upon request.
